Digital Scorecard

Why not take our quiz to see what medal your practice currently achieves with digital implementation with accurx:

GP Digital Scorecard

1 / 8

What is your practice name?

2 / 8

Two Way Messaging

Only used occasionally for urgent, one-off messages

Used daily but mainly for one-way results/reminders

Routinely used for results, simple queries, and attaching documents

Daily, routine use for two way patient communication

Optimised for SMS and email communication, reducing calls and letters significantly

3 / 8

Batch Messaging

Never used

Used only for annual mass campaigns (eg flu jabs)

Used regularly (eg quarterly) for multiple campaigns (Flu, QOF, invites)

Used routinely (monthly/fortnightly) for all eligible recalls, campaigns, and updates

Optimised: Integrated into clinical audit tools for automated, ongoing recall management

4 / 8

Clinical Communication (Accumail)

Never used; still using email / phone for all queries

Used occasionally for complex/specific queries

Routine use for sharing discharge/clinic letters with other primary care providers "

Embedded in daily workflow for communication with other practices, community teams, and secondary care

Optimised: Standard operating procedure for 95% of non-urgent clinical communication

5 / 8

Patient Triage

"Never used or used only by a few clinical staff "

Available, but uptake is low (<20% of total contacts)

Moderate uptake (20−40% of total contacts). Clear internal triage / workflow established

High uptake (>40% of total contacts). Used as a primary "front door" for non-urgent requests

Optimised: Used for most patient contacts, resulting in tangible call volume reduction

6 / 8

Questionnaires (Floreys)

Never used

Used only for basic administrative data gathering (eg. Friends & Family Test)

Used routinely for a few QOF/Chronic Disease reviews and simple clinical follow-ups

Used for a majority of routine QOF/LTC reviews, new patient forms, and pre-consultation data

Optimised: Fully integrated into pathways, automating over 80% of data collection / reviews

7 / 8

Self-Book

Never used

Used only for one major campaign (eg. flu jabs)

Used routinely for 2+ low-complexity services (e.g., bloods + flu)

Used for a wide variety of appointments (LTCs, bloods, smears) and is a primary response to Patient Triage

Optimised: Standard method for eligible appointments, significantly reducing admin time

8 / 8

Scribe

Never Used

Used for a small number of consultations by one clinician

Used routinely by all clinicians but mainly for acute consultations

Fully integrated for all consultations by all clinicians

Optimised: Usual way to consult and integrating other features eg letters

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